Frequently Asked Questions
The Love Ink Shopping Philosophy
I am trying really hard to be a conscious shopper and not introduce any more ‘stuff’ into my home and the world than necessary. So, while it possibly sounds counterintuitive to tell you not to buy things when I have a store, and I love your support, I just want to encourage you to only buy what you need and what brings you joy. We want to put more LOVE in the world, but not more stuff.
All the clothing products are created using Earth Positive 100% organic cotton.
What payment gateway do you use?
Our payments are processed using PayPal. If you don’t have a PayPal account, you will be able to enter your credit card details. Payments were appearing on credit card statements as ‘PayPal SemperAmenu’, but hopefully should now be appearing as PayPal *LoveInk.
How long will it be before I receive my products?
Especially in the early days while we work out how this whole shop bizzo works, please expect that your products will take up to 2-3 weeks to arrive. As we are creating some things lovingly by hand, and only printing on demand (rather than having oodles of stock on hand), it may take a week for the creation process to happen. And then we need to put our creations into the hands of the Gods of delivery, so we are at their mercy when it comes to arrival times. We will send you an email when your LoveInk creations have been shipped.
Do you ship internationally?
Yes. It’s not particularly cheap to ship overseas from Australia, though, so it’s $25 per delivery. But hopefully we can find some more economical options for shipping internationally over the next few months.
How much is postage?
Within Australia, there’s a flat rate of $7.95 per delivery with tracking.
It’s $16 if you want it shipped via Express Post.
Orders over $50 have free shipping.
International postage is $25 per delivery.
Will you be adding products to the shop?
Yes! There are always more ideas brewing, but we want to start small so that it’s sustainable while we learn the ropes. If you have any ideas of what you’d like to see in the shop or words you’d love on a t-shirt, I’d love you to email me.
To arrive in time for Christmas, all orders need to be placed by Thursday 7 December. The Love Ink store will be closed between 8 December 2017 and 2 January 2018. You can still place orders but they won’t be shipped until early January.