Frequently Asked Questions

The Love Ink Shopping Philosophy

I am trying really hard to be a conscious shopper and not introduce any more ‘stuff’ into my home and the world than necessary. So, while it possibly sounds counterintuitive to tell you not to buy things when I have a store, and I love your support, I just want to encourage you to only buy what you need and what brings you joy. We want to put more LOVE in the world, but not more stuff. We try to source products, packaging and clothing that minimises our impact on the earth.

What payment gateway do you use?

Our payments are processed using PayPal. If you don’t have a PayPal account, you will be able to enter your credit card details. Payments should appear on credit card statements as PayPal *LoveInk. Alternatively, you can choose to check out with your credit card using Square.

How long will it be before I receive my products?

If you are within Australia, please expect to receive your package within the week (unless any unforeseen circumstances, which you will be notified of). International orders should be received within two weeks.

Items available on pre-order will be available

We need to put our creations into the hands of the Gods of delivery, so we are at their mercy when it comes to arrival times. We will send you an email when your LoveInk creations have been shipped.

Do you ship internationally?

Yes. International rate is $17 per delivery.

How much is postage?

Within Australia, there’s a flat rate of $7.95 per delivery with tracking.

It’s $16 if you want it shipped via Express Post.

Orders over $50 have free shipping.

International postage is $17 per delivery.

Will you be adding products to the shop?

Yes! There are always more ideas brewing, but we want to start small so that it’s sustainable while we learn the ropes. If you have any ideas of what you’d like to see in the shop or words you’d love on a t-shirt, I’d love you to email me.

How do I care for my garments?

Washing instructions:

Most of our garments are made of 100% preshrunk cotton. Follow these guidelines to get the most out of your tee:

Cold gentle wash inside out
. We’d suggest washing before you wear, and always keep similar colours together.
Do not tumble dry (we like to hang ours straight on a coat hanger…no ironing necessary)
. If you must iron, iron inside out. Don’t dry in direct sunlight.
If you follow these general rules your garment will last for up to 30 washes.

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